Our Commitment to Quality Assurance
Good Harbour Laboratories is committed to quality assurance and providing our customers with reproducible, scientifically defensible results. In order to maintain consistency and transparency in our work we have implemented a Quality Management System (QMS) that has been certified by BSI (British Standards Institute) as meeting the requirements of the ISO 9001:2008 Quality Standard. You can see our certificate here.
Adhering to our QMS allows us to stay focussed on all the details required to maintain a high level of quality in all our activities. It also reminds us of the fundamental importance of customer satisfaction and continuous improvement. Our clients are welcome to review our Quality Manual, just ask us.